Resources // FAQ
Frequently Asked Questions
Everything you need to know about ServiceKit before you buy.
What's included in the $349? ▼
Planned launch contents: full source code as a downloadable package, deploy guide (Hetzner VPS), 19 AI-building lessons, lifetime access to the purchased version, and 12 months of future source-package downloads.
Do I need technical experience? ▼
No. Module A is a step-by-step deploy guide — follow it and you'll have a running app. Module B teaches you how it works using AI. You don't need to write code yourself.
How long does deployment take? ▼
About 1.5 to 2.5 hours once your source package and accounts are ready. The deploy guide walks through every command.
What hosting do I need? ▼
A Hetzner VPS (CX43, ~€14/month). The deploy guide covers setup from scratch. No prior server experience needed.
What does it cost to run monthly? ▼
Hetzner CX43 (~€14/mo) + API costs: Stripe (transaction fees, no monthly fee), Resend (free tier to start), Z.AI GLM (usage-based, typically cents per AI quote). Under €30/month for most small operations.
How do refunds work? ▼
The planned policy is refund review before a source archive is downloaded, or when paid access cannot be provided. After source is downloaded, refunds are not promised except where required by law or approved by KapKit.
What happens if I need help? ▼
The deploy guide covers the most common setup issues. The Build with AI lessons include detailed explanations. Community support coming soon.
Can I customize the app? ▼
Yes. You receive the full source package. Modify it for your business, deploy your version, and keep it in your own private repo. You may not redistribute, resell, publish, sublicense, or offer it as a competing product.
What if ServiceKit releases updates? ▼
Future source-package downloads are included for 12 months. You download and apply them on your own schedule, and heavily customized installs may need manual merge work.
Is this really one price? ▼
Yes. $349 once. No seat fees, no monthly subscription, no feature tiers.
What database does it use? ▼
Self-hosted PostgreSQL. ServiceKit runs on your own server, and the deploy guide walks you through setting up the full stack without a Supabase dependency.
Does it work on mobile? ▼
Yes. ServiceKit is a Progressive Web App (PWA). Install it from any iOS or Android browser — no App Store required.
What AI features are included? ▼
AI-powered quoting, AI-drafted client messages, review reply suggestions, and an optional AI receptionist. The receptionist is a post-deploy add-on: first get the base app live, then complete certification and activation. SMS acknowledgement only turns on after A2P 10DLC carrier approval.
What payment processing does it use? ▼
Stripe. You set up your own Stripe account — payments go directly to you.
What's coming in future releases? ▼
Customer-facing portal, QuickBooks/Xero sync, and parts and inventory tracking. No ETA, these are roadmap items, not commitments. SMS acknowledgement and route optimization are already supported. SMS is gated behind A2P 10DLC carrier approval. Route optimization is available in the Schedule page with Google Maps integration.