ServiceKit feature

Dispatching

Send the right tech without turning every job into a phone call.

Dispatching is already built into ServiceKit. See open work, crew capacity, and field status in one owned system.

Give the office one place to decide who should take the next job.

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Buying is coming soon. Inspect the finished workflow and ownership model now.

Generated ServiceKit illustration for the dispatching workflow Owned source
Generated feature artwork. The real product screenshot appears in the proof section below.

Board

Live queue

Scheduled and unscheduled work stay together.

Decision

Next tech

Capacity and location are visible before the call.

Result

Fewer calls

Dispatch work without checking every phone.

Product screenshot

ServiceKit dispatch board with scheduled jobs and unscheduled work

What to look for

Keep unscheduled work next to the crew schedule.

Dispatch works when the office can see the next bottleneck before customers start calling.

Make the next dispatch clear

The office can see which technician should take the job and why.

Keep unscheduled work visible

New work stays in the queue until someone owns it.

What this replaces

Phone trees, morning route texts, and guessing who can take the next job.

Dispatch works when the office can see the next bottleneck before customers start calling.

See which jobs still need a tech.

Move priority work without losing the rest of the day.

Keep field and office work connected.

Reduce the number of calls needed to run the schedule.

How the workflow moves

A useful feature is a sequence, not a checklist.

01

See unscheduled work

New calls stay visible until someone owns them.

02

Check field capacity

The day shows which techs are loaded and which can move.

03

Assign and update

Move the job to the right tech before it becomes a customer callback.

04

Keep the field in sync

Office and techs work from the same job status.

The pieces you own

Real controls, real data, and source you can change.

This workflow is included in the finished app. Use it on day one, then use AI assistance to adapt its fields and rules when your shop needs something different.

Unscheduled queue

A visible holding lane for work that still needs a person.

Tech capacity

Enough context to make a dispatch call without another meeting.

Location context

Use geography and route logic without giving up source control.

Status updates

The job status moves with the field instead of getting trapped in calls.

Owned-system benefit

The module is better because you control the system around it.

Use the guided AI path to adapt routing, capacity, and assignment rules to the way your shop dispatches.

Route logic can be changed for your business.

Your field status data is not locked in another vendor account.

You can build custom dispatch rules later with AI help.

ServiceKit launch list

Own the app before you rent another one.

$349 planned launch price. Finished app, guided AI setup, source you control, and no ServiceKit seat fees. Buying opens after the launch checks are complete.